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Privacy Policy

About the Information We Collect Online

At Jonäno we understand your concerns about online security and privacy. Our goal is to ensure that your personal and payment information remains secure and your privacy is always respected.

We may collect and analyze anonymous site traffic information in aggregate. We do not combine anonymous information about your site visit with your personal information.

As necessary, we need to share your order information with trusted third-party companies (such as our credit card processor) that assist us in managing our operations and fulfilling your order. We require that third parties hold this information we provide in the strictest confidence.

Occasionally, we send promotional emails to subscribers or customers. However, we do not sell or rent your email address to others. Users may unsubscribe at any time by email through our  Contact Us page, clicking on "Unsubscribe" at the bottom of any promotional Jonäno email you receive, or by using the sign-up page of our site and checking "Unsubscribe".

We work with a trusted third-party company to transmit our emails. This company employs high levels of data security around this information and keeps it in strict confidence. The company that handles the transmission of our email newsletters cannot use the email addresses for any use other than to send our newsletters.

If you order a product or request a catalog, we may send you from time to time promotional offers that may be of interest to you. If you do not wish to receive our printed catalog or do not want your name added to our promotional offers list, please Contact Us. When you give us your name and address as it appears on the mailing label, we will remove it from our mailing list. Please understand that it may take several weeks for your request to become effective, as we plan our mailings well in advance.

This website may contain links to other sites which may take you away from our site. Please be aware that we, jonano.com, are not responsible for the privacy practices or information-gathering practices of other sites.

We may disclose any of your personal information if we are required to comply with lawful government requests or court orders.

In the unlikely event that jonano.com is sold, or substantially all of its assets are acquired, customer information may be one of the transferred assets.

What about Cookies?

A cookie is a small file stored on your computer by a website in order to give you a unique ID. Our cookie does not contain any personally identifying information (such as name or credit card information) and is used for the express purpose of making your visits more worthwhile. Most browsers are preset to accept cookies. The use of cookies is standard on the Internet and is used to make online shopping easier and faster. If you set your browser to refuse cookies, purchasing is not possible at the jonano.com site. You must call us at 1-877-ECO-9753 to place your order.

What steps does Jonäno take to safeguard my information?

Our online store includes many safeguards so that you can enjoy your shopping experience without having to worry about credit card transactions. When you submit sensitive information via our website, your information is protected both online and offline.

The Jonano.com website makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is being transmitted to Jonano.com. We use VeriSign™ as our SSL provider and to verify that Jonano.com is a VeriSign™ secure site. When using Netscape Communicator and Internet Explorer, clear visual symbols will let you know whether or not they are in secure mode. Look for a locked key or closed padlock in to indicate a secure mode. Also, in secure mode, the address will begin "https://". The "s" stands for secure. After your order is received, we protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff has access to this information, and then only enough to service your order.